Employability Courses

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BRIC offers a wide range of courses to improve your skills and qualifications; from understanding Universal Credit to studying Business Administration online.


Preparing for Universal Credit
Course Dates: Mon 15th Jan – Mon 12th Mar
Course Length: 7 weeks
Details: Find out more about the impact of Universal Credit on your circumstances, what the changes are and how you can adapt, as well learning new skills to cope better with the changes.

Retail Skills – Level 2 (Over 19’s only)
Course Start Date: Tuesday 9th Jan 9.30am – 2.30pm
Course Length: 7 weeks
Details: Gain the skills and knowledge needed to start your journey into the retail sector, including.
– How to work effectively in a team.
– Provide excellent customer service.
– Methods for dealing with customer queries and complaints.
– How to create product displays.
– The importance of Health and Safety and how to put it in place.
– Food Safety and hygiene.
– Ways for performing promotional campaigns

Distance Learning Courses Level 2 Certificates (Over 19’s only)
In conjunction with Sunderland College! Work at your own pace within the course timeframe and study in the comfort of your own home, with support when needed. Online and paper-based methods are available, so give us a call to find out more.
Courses available:
Principles of Team Leading
Principles of Customer Service
Principles of Business Administration
Equality and Diversity
Information, Advice and Guidance
Principles of Working with Individuals with Learning Disabilities
Understanding the Safe Handling of Medication in Health and Social Care
Common Health Problems
Principles of Dementia Care
Principles of the Prevention and Control of Infection in Health Care Settings
Principles of End of Life Care
Understanding the Care and Management of Diabetes
Understanding Dignity and Safeguarding in Adult Health and Social Care
Understanding Nutrition and Health
Understanding Autism
Principles of Care Planning